Request a domain transfer or registrar deletion
Contact Tecapy support about ownership transfers, registrar transfers, or deletion of a registered domain.
Open the support information
Go to Settings → Domains and find Transfer or delete a purchased domain. These registrar changes are handled by Tecapy support, rather than the self-service DNS or saved-record delete buttons.
Email your request
Email info@tecapy.com with the domain name, your store name, and whether you want to transfer ownership, move the domain to another registrar, or request deletion. Use the ownership contact email where possible so the team can help verify your request.
Review the process and applicable fees
Our team will explain the required steps and any applicable transfer or deletion fees before proceeding. Do not assume that deleting a saved entry or removing a storefront connection starts a registrar transfer or deletion.
Plan for services using the domain
Tell support if the domain is used for your storefront, email, or other services so you can plan the change. A transfer or deletion may affect those services. Follow the team’s instructions and wait for confirmation before making related changes.
Keep learning
Choose how to set up your store domain
Decide whether to connect a domain you own or find a new address through Tecapy.
Read guide →Connect a domain you already own
Add an existing domain and apply the DNS configuration Tecapy provides.
Read guide →Buy a domain through Tecapy
Search for an available domain, provide ownership details, and pay for one year in your store’s currency.
Read guide →